Can I subscribe?
Yes, you can. We currently offer a two-issue subscription, or a three-issue subscription, both starting with Lagom #3. Subscribe to Lagom for two issues and save £1 per magazine, or £2 per magazine if you subscribe for three issues.
Can I buy back issues?
I’ve bought Lagom #3, but I’ve decided I’d like to subscribe
Please contact Customer Support, quoting your order number, and we’ll give you a promo code to purchase a subscription minus the price you already paid for Lagom #3.
When will my magazine arrive?
Every Friday, we collate all orders from the week and they’re shipped the following Monday. UK orders should arrive in a day or two; European orders should arrive within about a week; international orders vary quite considerably and can take up to a month. If you’d like to know when your magazine was dispatched, please contact Customer Support, quoting your order number.
I’ve waited for ages and it’s still not here
Unfortunately, we’re at the mercy of the world’s postal services, and occasionally magazines do disappear into the ether. If you haven’t received your copy within one month of ordering, please contact Customer Support, quoting your order number, and we’ll get a replacement sent to you.
Can I pay to have my package tracked?
At this time we don’t offer package tracking due to the considerably higher cost.
Why do you charge a flat rate for shipping anywhere in the world?
We’ve published a number of books and magazines over the years, and found that shipping costs can vary, and calculating them can be hard, often resulting in confusion for the customer and, yes, a lot of hassle for us. To make everyone’s lives easier, we’ve set a flat rate for shipping that will take Lagom absolutely anywhere in the world.
I bought the printed edition — do I get the PDF, too?
The PDF edition is available as a separate purchase.
Can I contribute to a future issue?
We’re always on the look-out for new contributors and would love to hear from you about your ideas. Whether you’re a writer, photographer, or illustrator, please get in touch.
I’d like to advertise in a future issue
Fantastic! We’d love to meet new potential partners. You can email us at firstname.lastname@example.org.
I’d like a refund
Sorry, but all sales are final. If you have received a damaged copy, please contact Customer Support and we'll send you a replacement.
Who publishes Lagom?
Lagom is published by Margin Media, Ltd., a UK company owned by Elliot and Samantha Stocks. The company’s previous name, until March 2015, was Elliot Jay Stocks Design, Ltd.
Who prints Lagom?
We’re very proud to be printed by The Westdale Press in Cardiff, UK. Our interior paper stock is 140gsm Challenger; the cover is 300gsm Challenger.
I have a question that hasn’t been answered here
Please contact Customer Support and we’ll get you sorted.